Privacy Policy

This privacy policy applies to users of the 12jeet platform. When you use our website, create an account, or use any of our services, you are considered to have accepted the terms of this policy. We treat the protection of your personal information as our highest priority and maintain both technical and administrative measures toward that end.

12jeet may collect the following types of information for account registration, identity verification, and service delivery:

1.1 Information You Provide Directly

• Full name, date of birth, and national ID details (for KYC verification)
• Email address and mobile number
• Payment information related to bKash, Nagad, Rocket, or Upay
• Username and password (stored in encrypted form)
• Any messages or files sent when contacting the support team

1.2 Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Time spent on the site, pages visited, and navigation data
• Session data collected through cookies and tracking technologies

1.3 Information Received from Third Parties

For identity verification or fraud prevention purposes, we may occasionally collect information from trusted third-party service providers. This information is used only for the necessary purpose.

12jeet uses collected information for the following purposes:

2.1 Service Operations

We need information to create and manage accounts, process deposits and withdrawals, and deliver bonuses and VIP benefits.

2.2 Identity and Age Verification

In line with our responsible gaming policy, users must be at least 21 years old to participate on the platform. ID information is used for this age verification.

2.3 Security and Fraud Prevention

We may monitor user activity to detect and prevent unauthorised access, money laundering, and fraudulent account activity.

2.4 Communication and Support

Your contact information is used to send service-related messages, transaction confirmations, and security alerts via live chat, email, or app notifications.

2.5 Product and Experience Improvement

By analysing user preferences and behaviour, we continually work to improve the platform's functionality, game selection, and overall experience.

12jeet uses SSL encryption technology to keep your personal information secure. Data stored on our servers is protected using industry-standard encryption. Passwords are never stored in plain form — only encrypted hashes are kept.

3.1 Data Retention Period

Information is retained for as long as your account is active. After an account is closed, certain information may be kept for a defined period to meet legal obligations or resolve disputes.

3.2 Access Controls

Only authorised staff can access information, and only to the extent necessary. All internal access is logged and reviewed regularly.

12jeet does not sell your personal information or share it with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

• Payment processors: Transaction details necessary for deposits and withdrawals are shared with bKash, Nagad, Rocket, and Upay.
• Identity verification services: Necessary information may be shared with authorised verification providers to complete the KYC process.
• Legal obligations: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Technology partners: The minimum information required for operations is shared with technology service providers needed to run the platform.

Confidentiality agreements are maintained with any third party with whom information is shared.

Cookies are used on the 12jeet website. Cookies are small text files stored in your browser that help improve the site's functionality.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions and ensure security. Without them, the platform's core functions will not work properly.

5.2 Analytics Cookies

Analytics cookies are used to understand how users interact with the site. This data is analysed in aggregate and is not used to identify any specific individual.

5.3 Cookie Controls

You can disable cookies in your browser settings. However, this may limit some features of the site.

Every user registered with 12jeet has the following rights regarding their personal information:

6.1 Right to Access

You may request details of the information stored in your account at any time. Our support team is available 24/7 via live chat and email in both Bangla and English.

6.2 Right to Correction

If any of your personal information is incorrect, you may request a correction. Subject to verification, it will be corrected as quickly as possible.

6.3 Right to Deletion

In certain circumstances, you may request that your personal information be deleted. However, if there are legal obligations or ongoing disputes, it may not be possible to delete all information immediately.

6.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. Action will be taken as quickly as possible after receiving your request.

12jeet strictly prohibits anyone under the age of 21 from opening an account or using the platform. Age is verified at registration, and additional verification may be requested in cases of doubt. If it is found that a minor has created an account, that account will be closed immediately and the related information will be deleted. This is also covered in detail on our Terms and Conditions page.

For operational purposes, user data may sometimes be processed or stored on servers outside Bangladesh. In such cases, international data protection standards are maintained and appropriate contractual safeguards are put in place.

12jeet reserves the right to update this privacy policy when needed. If any significant changes are made, a notice will be posted on the website and the updated date will be shown at the top of the policy. Continued use of the platform after any changes will be taken as acceptance of the updated policy.

To learn more about us and read details about the organisation, visit our About Us page.

If you have any questions or requests regarding this privacy policy, please contact our support team: